General Terms and Conditions

General Terms and Conditions Cosmetical Store dated 01-01-2023.

Table of contents:

Article 1 - Definitions

Article 2 - Identity of the seller

Article 3 - Applicability

Article 4 - The offer

Article 5 - The agreement

Article 6 - The price

Article 7 - Compliance agreement

Article 8 - Delivery and execution

Article 9 - Payment

Article 10 - Complaints procedure

Article 11 - Statutory law

Article 1 - Definitions

In these general terms and conditions the following definitions apply:

1. Distance contract: an agreement whereby the buyer purchases products via in connection with a distance contract and these products are delivered by the seller, whereby exclusive or partial use is made of one or more remote communication techniques;

2. Buyer: the natural person who does not act for purposes related to his trade or craft business or professional activity or the public law person who acts in the context of a trade or craft business or professional activity;

3. Seller: the natural legal person as stated in Article 2, who offers products to buyers remotely via;

4. Day: calendar day;

5. Working day: Monday to Friday

6. Durable data carrier: any tool - including e-mail - that enables the buyer or seller to store information that is addressed to him personally in a way that facilitates future consultation or use during a period that is tailored to the purpose for which the information is intended, and which allows unaltered reproduction of the stored information;

7. Distance contract: an agreement concluded between the seller and the buyer via for the distance sale of products,

8. General Terms and Conditions : the present General Terms and Conditions of the seller.

Article 2 - Identity of the seller


Wenenstraat 6

2034 CR Haarlem

NL - Netherlands


Chamber of Commerce number Amsterdam: 34126529

Article 3 - Applicability

1. These general terms and conditions apply to every offer from the seller and to every distance contract concluded between the seller and the buyer via

2. The text of these terms and conditions are made available by publication on

3. If one or more provisions in these general terms and conditions are at any time wholly or partially null and void or are annulled, then the remainder of the agreement and these terms and conditions will remain in effect and the relevant provision will be immediately replaced in mutual consultation by a provision that approached the purport of the original as much as possible.

4. Situations that are not regulated in these general terms and conditions must be assessed 'in the spirit' of these general terms and conditions.

5. Uncertainties about the explanation or content of one or more provisions of our terms and conditions must be explained 'in the spirit' of these general terms and conditions.

Article 4 - The offer

1. The offer of products as stated on contains a complete and accurate description of the products. The description is sufficiently detailed to enable a proper assessment of the offer by the buyer. If the seller uses images, these are a true representation of the products offered. Obvious mistakes or errors in the offer do not bind the seller.

2. Each offer contains such information that it is clear to the buyer what rights and obligations are attached to the acceptance of the offer.

3. After acceptance of the offer by the buyer, the offer is final. There is no right of withdrawal or returns.

Article 5 - The distance contract

1. The agreement is concluded, subject to the provisions of paragraph 4, at the moment of acceptance by the buyer of the offer and compliance with the corresponding conditions.

2. The seller will electronically confirm receipt of the buyer's order within 5 working days. As long as the receipt of this order has not been confirmed by the seller, the buyer can cancel the order.

3. The seller takes appropriate technical and organizational measures to secure the electronic transfer of data and a secure website, read as If the buyer can pay electronically, the seller will take appropriate security measures, read as

4. The seller will send the buyer an invoice when the order is shipped.

Article 6 - The price

1. The seller may offer products with variable prices, in relation to discounts.

2. The quoted prices of products prices as stated on are exclusive of sales tax (federal or by state), customs duties and import duties.

3. Prices are quoted in Euros (€), but may be converted to other currencies.

Article 7 - Compliance agreement

1. The seller guarantees that the products comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the legal provisions and/or regulations existing on the date of the conclusion of the agreement. government regulations. The seller does not guarantee that the product is suitable for other than normal use.

Article 8 - Delivery and execution

1. The seller will exercise due care when receiving and executing orders for products.

2. The place of delivery is the address that the buyer has made known to the seller.

3. With due observance of what is stated in article 4 of these general terms and conditions, the seller will execute accepted orders expeditiously, but at the latest within 5 workingdays. If the delivery is delayed, or if an order cannot or only partially be executed, the buyer will be notified of this no later than 10 days after he has placed the order.

4. The risk of damage and/or loss of products rests with the seller until the moment of delivery to the buyer, including the reception of companies.

5. The time of receipt is the confirmation of receipt in the tracking system the courier company, where no signature for receipt is used as criteria.

Article 9 - Payment

1. The amounts owed by the buyer must be paid in advance thorugh

2. The buyer can only assert rights regarding the execution of the relevant order if the advance payment has been made.

3. The terms and conditions of are not applicable and exclusively excluded to an order from the buyer and can not bind the seller.

3. The buyer is obliged to immediately report inaccuracies in payment details provided or stated to the seller.

Article 10 - Complaints procedure

1. The seller handles complaints regarding the performance of the agreement.

2. Complaints about the implementation of the agreement must be submitted to the seller within 7 days of receipt, fully and clearly described and accompanied by dated photo material, after the buyer has discovered the defects.

3. Complaints submitted to the seller will be answered within a period of 30 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the seller will respond within the period of 30 days with an acknowledgment of receipt and an indication when the buyer can expect a more detailed answer.

4. A complaint does not suspend the seller's obligations, unless the seller indicates otherwise in writing.

5. If a complaint is found to be justified by the seller, the seller will, at its option, either replace the delivered products free of charge or refund the full purchase price and/or shipping costs.

Article 11 – Statutory law

1. Exclusively Dutch law applies with the courthouse in Haarlem.

2. The Vienna Sales Convention does not apply.